In my personal opinion, sympathy can be selectively intrusive. Of course, I am appreciative of sympathy. However, sympathy is often rehearsed. On the other hand, I am an advocate for empathy. I believe that empathy is genuine. For instance, if I am empathetic towards the homeless man I meet on the street, it is not because I have experienced homelessness. I have never been homeless. My total concern and interception into the homeless man's plight is formulated from my genuine care for his well being. I care because I choose to, not because I relate or have experienced a similar situation.
Sympathy has a preordained value. Subsequently, empathy is transcended from one's internal value. I am appreciative of both. Finding acceptance, in all things, is equatable to discovering the soul inside of one's self.
Sympathy appertains identification. Empathy reveals self. Identification is seen. Self is felt.
I know you see me, but what is unseen is heartfelt.